Ordering

Piano's Maene has 9 physical stores. All practical information can be found here. During your visit, our piano consultants are at your disposal for advice and demonstrations of the instruments. You also get the opportunity to try out the instruments and compare them with each other. If you are convinced of your choice, the piano consultant will prepare the order with you on the spot. You will receive a signed order confirmation or rental contract and practical arrangementswill immediately be made regarding the payment and delivery of your piano.

It is also always possible to place your order remotely. In that case we ask you to provide your name, address, contact details and the instrument or accessories of your choice. You can do this by phone, email or web chat. You will then receive the order confirmation or rental contract via e-mail. To complete the order, we simply ask that you mail this document back signed. Payment can then easily be made via bank transfer. The payment details are listed on the order confirmation or rental contract.

Webshop order modification or cancellation:
If your ordered instrument or accessory has not been shipped yet, you can always contact our customer service to adjust or cancel the order if necessary. When your webshop order has already been delivered, you can still rely on the return policy.