Payment methods

Payments are 100% secure and comfortable through payment provider Mollie. On the Pianos Maene webshop, you can pay via the most popular online payment methods:

• iDeal: The most popular payment method in the Netherlands that can be used with ALL Dutch banks. The fastest and easiest way to pay online in the Netherlands.
• Credit card (VISA, Mastercard, American Express and Maestro): At Pianos Maene you can easily pay by credit card. We encrypt your credit card information via the SSL method and this is always secure. During payment, you will be asked for your CVC code. This 3-digit code can be found on the back of your credit card, it is the last 3 digits.
• Apple Pay: Fast and easy payment method for Apple users. Apple Pay uses your added accounts or credit cards, so you always keep control of your finances. Payment is completed by a fingerprint or face scan, eliminating the need to remember or look up data.

Please check to be sure that the amount has been debited from your account. If not, you can place the order again. We will automatically cancel the unpaid order. If your account has been charged but you have not received a confirmation email after one hour, please contact us.

If your payment fails multiple times, please check the following points:

• Do you have sufficient account balance?
• Is the payment limit of the account sufficient?
• Is your payment or credit card blocked or expired?

If you do not find a solution, contact us quickly or speak to us via the web chat (bottom right). We can easily and quickly format the order manually. You will then receive a confirmation via email with payment instructions.